Simmered
Simmered Support
Contact us
Email support@wave-labs.app.
Which links work
Works with links from TikTok, Instagram, and YouTube, and supported recipe websites. A link from TikTok, Instagram or YouTube must point to a public cooking video or, on TikTok or Instagram, to public cooking photos. A link to a recipe website must point to a page with a recipe on it. To add one, tap + on the Recipes screen, choose Paste a social link for a TikTok, Instagram or YouTube link, or Open a recipe website for a recipe website, and paste it. To add a recipe from its text, choose Paste text instead. To write a recipe yourself, choose Write a recipe. You can keep writing recipes even after your subscription ends.
When a link doesn’t work
Some links can’t be turned into recipes:
- private or deleted videos;
- live streams;
- very long videos;
- videos or photos that don’t show a recipe;
- pages on websites Simmered doesn’t support, and pages Simmered can’t read a recipe from.
Recipe pages may open in the app, where you can sign in to the website with your own account before you import the recipe.
Importing recipes needs a subscription, which includes imports from supported links, recipe pages and pasted text, for your personal use. Imports have a monthly limit to prevent misuse. Section 3 of the Terms of Use explains how imports count toward it.
Subscriptions
Subscriptions are bought and billed through Apple. To cancel or change your plan, use your Apple Account’s subscription settings (Apple’s instructions). For a refund, contact Apple. If you’ve subscribed but Simmered doesn’t show it, use Restore purchases in the app.
If a recipe looks wrong
Recipes are generated automatically and can contain mistakes. For a recipe made from a link, check the original, which the recipe links to. To report a problem, email us the recipe’s name and, if it came from a link, the link.
Creators and copyright
If you created a video or photos and have a concern about a recipe made from them, email us the link.
If you run a recipe website and don’t want Simmered to import from it, email us its address. We’ll review your request and may stop new imports from it. Recipes people already imported are private to them and stay in their own libraries.
To send a copyright notice, email us with:
- your physical or electronic signature;
- the work you own;
- the recipe, or the link it was made from;
- how to contact you;
- a statement that you believe in good faith the use isn’t authorized by the owner, its agent or the law;
- a statement that the notice is accurate and, under penalty of perjury, that you’re the owner or authorized to act for them.
For a recipe page, we stop new imports from that website. Recipes people already imported are private to them. For a video or photos, we take down the recipe made from that link and remove it from every library that saved it. Simmered can make a recipe from the same link again if someone adds it. If that happens, tell us and we’ll take it down again.